FAQ

What may I bring to the concert?

Click here for Ground Rules.

Where is beverage alcohol served?

Beverage alcohol is served in the grounds of the venue. No tailgating is allowed in the parking lots prior to or following a concert.

Where is parking located and what time do lots open?

Two on-site parking lots are available for CMAC events. Both lots (the General Parking lot and the Premium Parking lot) open two hours prior to the show. Click here for directions For shuttle service parking, please Click here

Can I buy a parking spot in advance?

All parking is available day of show. General Parking is available for $10, and Premium Parking is available for $20.
Offsite Parking available at Raymour & Flanigan Plaza, and Parkway Plaza Lots for all shows. Shuttle service may be available for large shows.

When does the Box Office Open?

The general CMAC Box Office, located in the general parking lot, opens at noon on show days. The VIP box off opens 1 hour prior to the start of the show.

Where is Will Call?

Will Call is located at both CMAC box offices. Please bring the original credit card used to purchase the tickets and a valid ID.

What happens if it rains?

All shows will go on rain or shine. No refunds will be given in the event of rain.

What concessions are available at CMAC?

An assortment of snacks and food vendors are available. Click here to see what concessions are offered.

Are children admitted free to all events?

Children older than 2 must be ticketed.

Are there volunteer/work opportunities available?

Yes. Click here to learn more.

Where is the lost and found located?

Lost and found is located at the Canandaigua Chamber of Commerce.